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Re: (TV) Woe is me..'



Yeah, I really wonder whether they even will know if they've reached the
5000 mark and still keep taking orders.  And what's worse, if they start
shipping them out not taking into account first come, first served!

Martin


----- Original Message -----
From: "Philip P. Obbard" <pobbard@yahoo.com>
To: <tv@obbard.com>
Sent: Saturday, November 15, 2003 8:15 AM
Subject: Re: (TV) Woe is me..'


> I got two of these messages today (for the same order!). I emailed Rhino
> Handmade yesterday to complain that their homepage claims holiday orders
can
> come within 10 days of Christmas and still be delivered, yet my month-old
order
> hasn't moved at all. They didn't respond (in fact, they have yet to
respond to
> a half-dozen of my messages since the OLD WALDORF disc came out) and
instead I
> got these "we're delayed" messages today.
>
> Rhino still rules, but RhinoHandmade needs a lesson in customer service
(and a
> better online order tracking app).
>
> --Philip
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